Healthcare Leadership Course for Optimising the Patient’s Medical Travel Journey
Introduction
Pre-reading Materials
1 Tema
Reigniting your Medical Travel Program Post-COVID-19
Introduction to Medical Tourism
1 Tema
Lesson Objectives
Medical Travelers – Who are they?
3 Temas
Survey
Meet «John Smith»
Type of Medical Travelers and They Characteristics
Importance of the patient experience in medical travel
3 Temas
Benefits of Delivery a High-Quality Patient Experience
Defining the Patient Experience in Medical Travel
Why is the Patient Experience important?
Understanding the patient journey
5 Temas
Trends, dynamics, and challenges of the pandemic in the patient journey
Key challenges – patient and provider perspective
Survey
Stages of the Medical Travel Care Continuum and Key Stakeholders
Key decision-making factors
Optimizing the patient journey
2 Temas
Medical Travel Best Practices
The Importance of a Medical Travel Program
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Trends, dynamics, and challenges of the pandemic in the patient journey
Healthcare Leadership Course for Optimising the Patient’s Medical Travel Journey
Understanding the patient journey
Trends, dynamics, and challenges of the pandemic in the patient journey
https://omnilifeuniversity.com/wp-content/uploads/2022/03/trends-dynamics-and-challenges-of-the-pandemic-in-the-patient-journey.mp4
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