Healthcare Leadership Course for Optimising the Patient’s Medical Travel Journey
Introduction
Pre-reading Materials
1 Tema
Reigniting your Medical Travel Program Post-COVID-19
Introduction to Medical Tourism
1 Tema
Lesson Objectives
Medical Travelers – Who are they?
3 Temas
Survey
Meet «John Smith»
Type of Medical Travelers and They Characteristics
Importance of the patient experience in medical travel
3 Temas
Benefits of Delivery a High-Quality Patient Experience
Defining the Patient Experience in Medical Travel
Why is the Patient Experience important?
Understanding the patient journey
5 Temas
Trends, dynamics, and challenges of the pandemic in the patient journey
Key challenges – patient and provider perspective
Survey
Stages of the Medical Travel Care Continuum and Key Stakeholders
Key decision-making factors
Optimizing the patient journey
2 Temas
Medical Travel Best Practices
The Importance of a Medical Travel Program
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Importance of the patient experience in medical travel
Healthcare Leadership Course for Optimising the Patient’s Medical Travel Journey
Importance of the patient experience in medical travel
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Benefits of Delivery a High-Quality Patient Experience
Defining the Patient Experience in Medical Travel
Why is the Patient Experience important?
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